Refunds & Returns Policy

We want you to be happy with what you purchase! 

Damaged Goods

In case of a damaged product or a manufacturing error, the Dinosaurs Store offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with us at [email protected]

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable)
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery

Refunds (If Applicable)

If you wish to have a refund rather than a replacement a full 100% refund is then issued to you. 

Wrong Color Or Size

In case you have ordered the wrong size or color, we do not offer refunds. However, we are happy to offer you 50% percent off the same item in a different color and/or size. Reach out to [email protected]